ABOUT US

Suzann's Flowers
ADDRESS
490 N. Mountain Avenue
 
Upland
 
CA 91786
PHONE
(909) 986-2114
 
(800) 439-5919
EMAIL

Suzann’s Flowers opened as a small bucket shop in 1968.  We have since grown to become the largest full-service florist in the Inland Empire and one of the largest florists in the United States, winning TOP 50 Florist awards from both Teleflora and FTD. We we again voted Readers Choice "BEST FLORIST" by the Inland Valley Daily Bulletin!

We are dedicated to friendly and prompt customer service and we use only the finest and freshest flowers from around the world, while giving you the best value for your money.

We are family owned and operated with many talented, long-time employees on staff.  We are all committed to creating beautiful floral gifts that will help express your sentiments.

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Our delivery vans serve the following areas daily; Upland, Ontario, Alta Loma, Chino Hills, Chino, Etiwanda, Fontana, Guasti, LaVerne, Montclair, Pomona, Rancho Cucamonga, San Antonio Heights, and San Dimas.  Delivery to other southern California areas by our vans may be arranged on a case-by-case basis.  Please give us a call.

We also deliver to the following facilities
Camphor Guest HomeChristian Heritage Care Ctr
Christian Heritage GardensHealthsouth Upland Surgery Ctr
Hyperbaric & Wound CtrInland Memorial
Lee's Care HomeMedical Plaza Imaging Ctr
Mountain View Care HomeNoahs Upland Home
San Antonio Community HospitalSerenity Homes For Elderly
Shea Convalescent HospitalStone Funeral Home
Sunset Haven CorpSycamore Terrace
Upland ManorUpland Rehabilitation & Care
VillaWicoro Inc
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We're Open 7 Days a week!

Monday thru Friday:   8:00am to 6:00pm

Saturday:                  8:00am to 5:00pm

Sunday                     9:00am to 3:00pm

Hours of operation may be changed during some holiday weeks.  Please call ahead.

 

We are closed on the following holidays;

New Year’s Day, January 1st;

Independence Day, July 4th

Labor Day, the first Monday in September.

Christmas Day, December 25th

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Why order all of your flowers from Suzann's Flowers?  In a few words- because you'll save money!   Here's how:

The 'Web-Florists" that advertise everywhere are nothing more than middlemen- charging you a service fee of $15.95 or more to take your order that they then send to a real florist to make and deliver. 

And don't think that their $15.95 service fee goes into the arrangement or towards the delivery charge.  It does not!  The "Web-Florist" keeps that money for themselves- for more advertising and for their own profit.

So cut out the middleman and go direct.  Call a local florist that you know and trust, and put your money into the flower arranagement- not into a middleman's pocket! 

Suzann's never charges a service fee for local delivery. Every cent you spend with us goes into your arrangement and the delivery charge, which will be clearly broken out for you ahead of time.

If you need to send flowers anywhere in the United Sates ouside of our Inland Empire delivery area and don't know a florist there, we will be happy to handle that for you, using our national network of trusted florists.   We charge a nominal service charge of $6.95 to cover our expenses on these out-of-town orders, which is at least $10.00 savings over those fees charged by the "Web-Florists." 

And just like our own local orders, we guarantee your satisfaction 100% or your money back.


 

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We offer flowers for every occasion or event. Whether it is a birthday, anniversary, get-well, sympathy, thank you or your wedding we have just the right floral arrangement for you. Please call us for your personal consultation.

With so many years of floral experience we are very experienced in traditional, contemporary and innovative memorial designs.

We offer complementary delivery to many local mortuaries; Cucamonga Mortuary, Draper Mortuary, Griffith-Pierce Brothers Mortuary, Richardson-Peterson Mortuary, Stone’s Funeral Home and Todd Memorial Chapel.

We also offer services to other popular mortuaries in our expanded delivery area for an additional delivery fee; Custer Christian Mortuaries in Covina, Glendora & West Covina, Forest Lawn in Covina Hills, Oakdale in Glendora, Rose Hills Memorial Park & Mortuary in Whittier

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  • Fresh Flowers from all over the globe
  • Conventional, Tropical and unusual bloom choices
  • Generous selection of Green and Blooming Indoor Plants
  • Planted basket gardens and European/dish gardens
  • Talented & experienced Floral Designers
  • Trained and Friendly Sales Associates
  • All design styles: Traditional, High-Style, Exotic and Stylized
  • Silk and Permanent Botanical Arrangements
  • Dried Floral Arrangements
  • Wedding Flowers & Prop rental
  • Funeral and Memorial Flowers & prop rental
  • Gourmet snack and fruit baskets
  • Theme baskets
  • Renaissance Greeting Cards
  • Candles
  • Stuffed Animals
  • Balloons – Latex & Micro foil
  • Flowers with Beer & Wine
  • Assorted Chocolates from Laymon's™ Famous Colton Candy Company
  • Jelly Belly™ Candy & Confections

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If you have any questions or need more information, feel free to contact us at (800) 439-5919 or (909) 986-2114, or email us at mail@suzanns.com. We are here to serve you and make your flower sending experience a pleasure.



Suzann's Flowers
490 N. Mountain Avenue
Upland, CA 91786

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All deliveries will have a fee of $9.95 added to each order, for each address. For deliveries outside our local area this fee may be slightly higher.

Generally, U.S. orders must be received by us before 12:00 noon in the recipient’s time zone to assure same day delivery. All deliveries received after this time will be delivered as soon as possible, perhaps the following day.

We will do our best to accommodate deliveries at specific times of day, however we cannot guarantee them. Express delivery service is available on a limmited basis.  For more information please contact us directly at (909) 986-2114 or (800) 439-5919.

We will be happy to accept and process your international orders however they must be made over the phone or in person as we cannot accept international orders over the internet at this time. We are sorry for the inconvenience.

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Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during the major holidays. In a single – flower arrangements, such as a rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color.

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This privacy statement has been created in order to demonstrate our firm commitment to protecting customer privacy.

Information We Collect

If you open an account on our site or make a purchase, we need your contact information including your name, e-mail address and mailing address to complete your transaction.

When you visit our website, we also collect some basic information that does not identify individual users. We use this information to determine our users demographics and interests, so that we can better understand and serve our users.

"Cookies"

Cookies are small files which store certain information about your activity on the website and are stored on your computers hard drive. Our cookies do not contain any personally identifying information. We use cookies to let us know that you are a prior customer, so that you dont have to reenter information you gave us on your prior visits. Most web browsers automatically accept cookies, but most allow you to instruct your browser to prevent the use of cookies. However, if you disable cookies, you will not be able to use certain features of this website.

Our Use and Disclosure of Your Information

When opening an account or making a purchase, you have an opportunity to opt-in or opt-out from receiving emails from us. If you opt-in to receive information from us, we may use your purchase history, contact information and other registration information to provide you with more relevant information and email content. We may send emails to our users regarding changes in our services or other information we believe will be of interest to our users. If you prefer not to receive these emails, you can send us an email with the subject line no emails or reply to our email with the subject line no emails.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities on our site, we may collect such information. We may use that information and other information that we obtain from your use of our site to resolve disputes, troubleshoot problems and enforce our agreement for Terms of Use.

We may share aggregate statistics about our sales, traffic patterns and related site information with other businesses, but these statistics will include no personally identifying information.

We may share your information with Teleflora and other reputable vendors for the purpose of sending out special offers via email and/ or in connection with the services provided by our site such as the delivery of flowers. Your information will not be shared for any other purpose and will be kept secured.

We cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Statement. For example, we may be required to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other activity that may be illegal or may expose us to legal liability.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control.

All user credit card information is securely communicated using secure socket layer (SSL) software, which is the industry standard and among the best software available for secure commerce transactions.

All user information stored on our server is stored in an encrypted format. Notwithstanding these efforts, we caution you that perfect security does not exist on the Internet.

Linked Sites

If this site contains any links to other websites, we are not responsible for the privacy practices or the content of such websites.

Changes to Privacy Statement; Consent

We may update this Privacy Statement from time to time. You should check this page periodically for changes. By using our site, you consent to the collection and use of your information by us as described in this Privacy Statement.

Questions and Comments

We welcome your questions and comments about this Privacy Statement.

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